Bugun ertalab balkonda yashovchi kaptar don solingan qutini ag'darib tashlagani va hech narsa bo'lmagandek uni cho'qishda davom etgani uchun uyg'onib ketdim. Ha, endi men balkonda, Yurkaning 18-qavatidagi xonasida uxlayapman, o'sha xonada, qayerda "oroldagi yangi hayotimning" birinchi kunini o'tkazganman. Bizning yigitlar Gilbertda ishlaydi (o'sha yaponiyalik, qayerga Ulyana Pochodan ketgan, u yerda u varaqalar tarqatardi). U yangi biznes ochdi, shuning uchun endi ularda ish soatlari juda ko'p - oshxonani bo'yashadi, pechkalarni tozalashadi, yig'ishtirishadi, guruch qaynatishadi... Rostini aytsam, maosh soatiga 7$, hatto eng kam ish haqidan ham past... lekin bu hech kimni qiziqtirmaydi. Arzon ishchi kuchi =) Yurka odatda kuniga 10 soat ishlaydi - 9 dan kechki 7 gacha. Men Frogda 6 dan 10 gacha ishlayman. Joy, men yozganimdek, juda shovqinli... Bu yerda odamlarni o't o'chirgichdan purkash, hushtak bilan quloqqa hushtak chalish odat tusiga kirgan, ofitsiantlar esa korporativ raqslarni ijro etishadi va karaokeda qo'shiq aytishadi... mening vazifalarim ro'yxatiga quyidagilar kiradi: Arrives on time in a clean pressed uniform according to the Procedure Personal Appearance and Hygiene Standards. Always has on hand name tag, 2 pens and 1 lighter. Reports to the Mandil and Reviews the Daily Service Board Clocks in. Fills out the Host Opening and Closing Checklist. Checks reservations and reports to the Mandil on Duty. Is responsible for the Waiting List Form. Cordially greets guests in a kind and friendly manner and always with a smile. Gives out welcome souvenirs. Hands out menus. Seats guests accordingly. Introduces the Waiter or Bartender. Identifies all available tables in different stations. Helps guests with special requests Helps with group table organization. Answers telephone in an attentive and cordial manner and puts through all authorized calls Takes reservations. Makes special reservations. Keeps podium clean and stocked with menus, crayons, souvenirs and party promotion pamphlets. Works together with all personnel as a team. Carries out all tasks assigned by the Mandil on Duty according to the Opening and Closing Checklist. Upon completing all tasks, reports to the Mandil. Clocks out at the end of his/her shift. Picks up any trash or papers found lying around. Puts back in its place anything that is out of place. Carries out any task or job suggested by managers or those that are necessary to keep our standards of quality and those that are needed to keep our guests happy. Carries out all the activities written in the SOA (Anderson's Operating System). Knows the Quality Policy. Works towards the accomplishment of the Quality Objectives. Helps in the Continuous Improvement of the Procedures. Skills: Group management and coordination Organization Good conversationalist Good public relations Ba'zida men tepada turaman, lekin ko'pincha pastda. Pastda turish juda zerikarli, lekin javobgarlik minimal... Yonimda Senyor Frog (shishiriladigan qurbaqa) raqsga tushadi, men esa odamlarni u bilan suratga olaman, ularga menyuni ko'rsataman, savollarga javob beraman, kuponlar tarqataman, liftni chaqiraman... Tepada men Karlitosning doimiy nazorati ostidaman... va u yerda hamma narsa yaxshi ketadi, telefon qo'ng'iroqlaridan tashqari... Ular meni karaxt qilib qo'yadi va ko'p hollarda bu odamlar mendan nima xohlashini tushunmayman... bu dahshat. Juda uyatli, lekin shu bilan birga, men juda harakat qilyapman... Boshqa tomondan, Yurka aytdiki, Karlitos suhbatdayoq meni ich-ichimdan ko'rib turgan va agar unga biror narsa yoqmaganida, allaqachon ishdan bo'shatgan bo'lardi. Ba'zida juda band bo'lishimga qaramay, men hamma narsani uddalashga harakat qilaman, jilmayaman va u yerdagi ofitsiantlar va rannerlar (taomlarni olib keladigan yigitlar) meni yaxshi ko'rishadi. Jamoada muhit ajoyib - u yerda hamma bir-biridan hayratda, hazillashadi va maqtovlar aytadi. Sinov muddatim tugadi, demak men endi u yerda 100% ishlayapman... endi u yerdan chiroyli
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